DK
Køb:
Det er simpelt at handle online hos Julie Sandlau. Når du har udvalgt de varer, du ønsker og har placeret dem i indkøbskurven, skal du udfylde dine personlige informationer så som navn, adresse og betalingsinformationer. Når dette er gjort, vil du modtage en bekræftelse af din bestilling pr. e-mail.
Så snart betalingen er godkendt og varen er sendt af sted fra vores varelager vil du modtage dit personlige pakkenummer, som du altid kan spore på www.postdanmark.dk
Betaling:
Julie Sandlau accepterer følgende kort:
Dankort, Visa, Visa Electron, Mastercard, American Express, JCB, Maestro.
Din betaling trækkes ikke førend varen bliver sendt fra vores varelager.
Levering:
Pakker modtages i Danmark inden for to hverdage. I andre europæiske lande inden for fire hverdage og i resten af verden inden for seks hverdage.
Fragt:
Alle pakker sendes via Post Danmark.
Ved køb af minimum to smykker leverer Julie Sandlau fragt frit ellers påkræves der fragt på:
DKK 49,-, USD 10,-, Euro 7,-.
Vi kan ikke levere til postboks numre
Returnering – og ombytningsregler:
Julie Sandlau ønsker at du er tilfreds med dit køb. Skulle du ikke være tilfreds med de smykker du har modtaget gør vi det nemt at bytte eller give dig pengene tilbage. Så længe varen returneres i ubrugt tilstand og i original emballage.
Såfremt Julie Sandlau modtager varer retur der ikke møder ovenstående krav forbeholder vi os ret til at sende varerne tilbage til køber.
Når varen er modtaget retur og godkendt, refunderer vi beløbet betalt til Julie Sandlau inklusiv forsendelsesgebyr. Hvis du er bosiddende udenfor EU og har betalt lokal told og skat skal du selv søge refusion af dette.
Hos Julie Sandlau har du 14 dage til at fortryde dit køb fra den dag, du modtager varen.
Sådan returnerer du:
Det er enkelt at returnere til Julie Sandlau ved brug af vores gratis retur service.
- Udfyld returmærkaten fra Post Danmark og gå på posthuset med din pakke.
- Vi vil informere dig per E-mail så snart din pakke er modtaget og behandlet.
- I det tilfælde du ønsker pengene for dit køb retur vil vi tilbage føre beløbet til det samme kredit kort som er blevet brugt ved køb.
Vi beder dig returnere til denne adresse:
Julie Sandlau A/S
Grønnegade 10, 1. sal
1107 København K
UK
Purchase:
It is very simple to purchase at our web shop. When you have selected the jewelleries you want to purchase and placed them in your basket. You need to fill out your personal information’s, such as name, address and payment information’s. You will receive an order confirmation by E-mail. When your order is shipped you will receive a tracking number that you use to follow your package at www.postdanmark.dk when it leaves our warehouse.
Payment:
Julie Sandlau accepts the following credit/debit cards:
Dankort, Visa, Visa Electron, Mastercard, American Express, JCB, Maestro.
Your credit card will not be charged until your order leaves our warehouse.
Delivery:
Your package will arrive in Denmark within 2 business days. For European countries within 4 business days.
other countries within 6 business days.
Shipping:
All packages are sent via Post Danmark, (Royal danish post)
We can not deliver to P.O. Box numbers.
If you buy at least two pieces shipping is free. Otherwise the charges are:
DKK 49,-, USD 10,-, Euro 7,-.
Returns & Exchanges:
Julie Sandlau wants you to be pleased with your purchase. If you for any reason are not completely satisfied with your jewellery we are happy to exchange or refund your purchase as long as the jewellery is returned unused and in the original gift box.
We do not accept worn jewellery in return.
Julie Sandlau will return jewellery that fails to meet the required standards for returns.
As soon as we have received and approved your return we will notify you. If you do wish a refund we will credit your Credit card.
If you are based outside the EU and have paid local duties and taxes. You must apply local for a refund.
Julie Sandlau gives you 14 days to regret your purchase from the day you receive your jewellery.
Making a return:
To make a return is simple using our free collection service.
- Book a free collection with UPS (If you are based in Denmark please use Post Danmark) To find the telephone number of your nearest UPS, visit www.ups.com and select your country.
- We will notify you by email once your return has been received with us and processed.
- In the case you want your purchase refunded your refund will be credited the original purchasers credit card-
If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through Julie Sandlau However, you may be able to recover these by contacting your local customs bureau directly.
All returns should be returned to the address below:
Julie Sandlau A/S
Gronnegade 10, 1st floor
DK-1107 Copenhagen K.
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